Return and Refund Policy

We at Fern & Fog Apothecary are committed to ensuring your satisfaction with every purchase. However, due to the nature of our products, we have implemented the following Return Policy:

1. Returns:
   We do not accept returns or exchanges.
2. Exemptions:
   Certain exemptions may apply to  damaged products. A photo of the damage is required. 
3. Non-Refundable Items:
   All items are ineligible for a refund, unless damaged. A photo of the damage is required. 
4. Return Shipping:
   Customers are responsible for all shipping costs associated with returning the item(s).
5. Process for Defective/Damaged Items:
   Customers must notify us within 5  days of receiving a damaged item. A photo of the damage is required. 
6. How to Contact Us:
   For any inquiries regarding our  policies or to report a damaged item, please contact us at info@fernandfogapothecary.com
7. Changes to the Policy:
   Fern & Fog Apothecary reserves the right to update or modify this policy at any time without prior notice. Please review this policy periodically for any changes.

By making a purchase from Fern & Fog Apothecary, you acknowledge and agree to abide by this return policy.

Thank you for your understanding and cooperation.